Exchange and Refund Policy
🔄 Exchange & Refund Rules
- Eligibility Window: You can request a return or exchange within 14 days of receiving your package.
- Item Condition: Products must remain in their original, unused condition with the original retail labels entirely intact.
- Sale Items: Markdown and clearance items are highly restricted. They either cannot be returned/exchanged at all or must be processed strictly within 24 hours depending on seasonal local promotion rules.
- Fees: Original delivery fees are completely non-refundable.